June 24 - 25, 2024
The Westin Copley Place, Boston, MA
Caller ID Reputation, a True Reputation Assessment platform, is a telecommunications testing service that lets you improve the quality of your contact center communications. We take a hybrid approach to test your calls on an extensive range of real mobile devices combined with aggregated data from leading native applications and carriers’ heuristic data sources to see how you are presented to your consumers. Our system protects the integrity of your business by providing insights based on 13 unique datapoints. We pull information from the major carriers, data sources, and mobile call-blocking apps to identify any numbers mislabeled as spam, which help you address numbers that cause missed calls, lower trust, and reveal indications of potentially spoofed numbers. We also provide complete remediation services for clients looking for turnkey dedicated number management with the major carriers and call-blocking apps. We’ll immediately take action to remove any flags identified as "Spam Likely or Scam Likely" helping to maintain a solid reputation on your outbound calling numbers.