July 23 - 24, 2020
The Westin Copley Place, Boston, MA
About Future Branches East
What is Future Branches?
The digital revolution has changed the way many people interact with their bank. A growing majority of consumers are completing simple transactions like deposits online or on their phone and foot traffic in bank branches has fallen dramatically. But is the branch dead? We certainly don’t think so! Financial Institutions are transforming their branches from transaction hubs to spaces where customers can go for education, complex banking issues, and especially where they can purchase new banking products like loans and investments.
Future Branches, a three day networking event, brought to you by the organization that puts on both NetFinance and Future Stores, will explore how financial institutions are capitalizing on their physical spaces by revamping in-store technology, revitalizing their front line associates and reimagining branch processes to meet the ever-changing demands of their customers.
Five Reasons to Attend Future Branches
1 400+ strategy, operations and experience executives from leading financial institutions will reveal how they are approaching branch transformation
2 Future Branch is interactive by design. Targeted presentations, roundtable discussions, panels and structured networking functions ensure meaningful engagement, a variety of learning formats and deeper networking
3 Top of mind content: using analytics to re-evaluate your footprint, defining what your customers want from a branch experience, hiring and training the right front-line branch employees and picking the right in-store technology are just some of the themes we will cover this year
4 With 300+ senior-level professionals in retail banking, branch transformation, branch operations and more onsite, Future Branch is large enough to meet a diverse range of new contacts and intimate enough to develop meaningful relationships
5 Limited vendor participation is curated by our team so that you can experience true peer-to-peer learning and networking as opposed to a series of sales pitches while still learning about the cutting edge technology available to the industry
Want to check out the previous year program? View it here