The digital revolution has changed the way many people interact with their bank. A growing majority of consumers are completing simple transactions like deposits online or on their phone and foot traffic in bank branches has fallen dramatically. But is the branch dead? We certainly don’t think so! Financial Institutions are transforming their branches from transaction hubs to spaces where customers can go for education, complex banking issues, and especially where they can purchase new banking products like loans and investments.
Future Branches Boston, a two-day networking event from the creators of Future Digital Finance and Future Stores, brings together top minds in retail banking for action-packed stories, insightful conversations, and valuable networking. Explore strategies to create tailored experiences that enhance customer loyalty, drive cross-selling and upselling opportunities, and position your branch as the go-to destination for customers to open new accounts and discover new products.