Future Branches Boston 2019

July 23 - 24, 2019

Westin Boston Waterfront, MA

Tom Ertler, SVP, Creative Director at Miller Zell

Tom Ertler


SVP, Creative Director
Miller Zell

Day One: July 23rd 2019 Reimagining The Purpose of Your Branch Network

Tuesday, July 23rd, 2019


2:20 PM Design Inspiration to Deliver the Branch Experience Your Customers Really Want

We asked and customers answered: What do you really want from your branch experience? Using input from ~2,000 respondents, we will explore how your customers are actually utilizing your branches, what they want more of and how you can design an environment that drives high-value transactions. Borrowing from successful trends from retail, public spaces and top attractions, we’ll share design inspiration to move your branches OK to Oh Yay!

Check out the incredible speaker line-up to see who will be joining Tom.

Download The Latest Agenda

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