Ryan Karnas

Senior Director, Product Management Somos

Ryan is Senior Director of Product Management at Somos and is responsible for the commercial product portfolio. Ryan has been in telecommunications for over 20 years and has developed a wealth of knowledge in numbering and database administration services. He has a passion for building innovative solutions to help solve complex challenges, particularly around mitigating and removing fraud from telecom networks. He joined Somos in 2014 where he has led the development and launch of numerous commercial products. In 2023, Ryan joined the Communications Fraud Control Association (CFCA) Education Committee as Co-Chair where he helps guide the vision of continuing fraud education, and regularly speaks at CFCA events and other industry events. In 2024, Ryan was elected to the CFCA Board of Directors. Ryan holds a bachelor’s degree in marketing from Northeastern University, and an MBA from The George Washington University School of Business.

Day One: Branch Innovations in a Fast-Changing World

4:45 PM Interactive Thought-Leader Roundtables

Interactive Thought-Leader Roundtables

Be sure to join these interactive roundtable sessions and take a deep dive into the specific areas you came to discuss. Opportunities to sit and learn from executives like these do not exist elsewhere. Take control of your own event experience.

Utilizing Your CRM Effectively to Promote Products and Services that Align With Customer Needs
Speaker TBD, BUSINESSNEXT
Transforming Branches into Immersive Customer Hubs
Carla Trombly, SVP of Banking Transformation, DBSI
Evolving the In-Branch Experience: How Interactions are Changing and What it Means to the Future of Banking
Kevin Poirot, Chief Strategy Officer, PWCampbell
Topic TBD
Ryan Karnas, Senior Director, Product Management, Somos
Engaging Small Businesses in a Noisy, Busy, and Post-Covid World
Heather Capraro, Regional VP, Senior Business Relationship Officer, Franklin Savings Bank
Taking the Stigma Out of Sales via Needs-Based and Relationship-Focused Messaging
Steve Matejka, Executive VP, Chief Operating Officer, Valley Strong Federal Credit Union
Virtual Branches and Video as a Compliment to the In-Branch Experience
Mark Hightower, Vice President of Retail, Listerhill Credit Union
The Dos and Don’ts of ITM Roll Out
David V. Kaiser, SVP, Retail Services, Central One Federal Credit Union
Increasing Employee Retention with Long Term Engagement
Alexandra Pelletier, SVP - Retail Banking Administration Officer, Bank of New Hampshire

• Exploring AI Implementation and Practical Use Cases

Chris Brahney, Senior Vice President | Member Experience, Nuvision Credit Union

Check out the incredible speaker line-up to see who will be joining Ryan.

Download The Latest Agenda