Day One: June 24th 2024
- Investigating some of the ways you can better train your employees to be seen trusted advocates
- Finding courses can you offer them either in house or online that can teach them what they need to know
- Setting up qualitative AND quantitative performance metrics
- Investing in technology that can help them better serve the customer
- Ensuring they are constantly learning and engaged in their role
Check out the incredible speaker line-up to see who will be joining Matt.
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