Carla Trombly | Future Branches Boston

Future Branches Boston 2025

June 23 - 24, 2025

The Westin Copley Place, Boston, MA

Carla Trombly

SVP of Banking Transformation DBSI

Leads the Banking Strategy Team in transforming financial institutions by creating innovative, customer-focused spaces that drive elevated experiences and deliver business results.

Day One: Branch Innovations in a Fast-Changing World

4:45 PM Interactive Thought-Leader Roundtables

Interactive Thought-Leader Roundtables   

Be sure to join these interactive roundtable sessions and take a deep dive into the specific areas you came to discuss. Opportunities to sit and learn from executives like these do not exist elsewhere. Take control of your own event experience. 

  • Digital Build Vs Buy Roundtable Meetup  
  • Cathy dePasquale, Executive Vice President, Director of Consumer Banking Operations, Apple Bank  
  • Utilizing Your CRM Effectively to Promote Products and Services that Align With Customer Needs 
  • Speaker TBD, BUSINESSNEXT 
  • Transforming Branches into Immersive Customer Hubs  
  • Carla Trombly, SVP of Banking Transformation, DBSI 
  • Topic TBD 
  • Ryan Karnas, Senior Director, Product Management, Somos 
  • Engaging Small Businesses in a Noisy, Busy, and Post-Covid World  
  • Heather Capraro, Regional VP, Senior Business Relationship Officer, Franklin Savings Bank 
  • Taking the Stigma Out of Sales via Needs-Based and Relationship-Focused Messaging 
  • Steve Matejka, Executive VP, Chief Operating Officer, Valley Strong Federal Credit Union 
  • Virtual Branches and Video as a Compliment to the In-Branch Experience 
  • Mark Hightower, Vice President of Retail, Listerhill Credit Union 
  • The Dos and Don’ts of ITM Roll Out 
  • David V. Kaiser, SVP, Retail Services, Central One Federal Credit Union 
  • Increasing Employee Retention with Long Term Engagement              
  • Alexandra Pelletier, SVP - Retail Banking Administration Officer, Bank of New Hampshire 

Exploring AI Implementation and Practical Use Cases 

  • Chris Brahney, Senior Vice President | Member Experience, Nuvision Credit Union 

Check out the incredible speaker line-up to see who will be joining Carla.

Download The Latest Agenda