Day One: July 23rd 2019 Reimagining The Purpose of Your Branch Network
Tuesday, July 23rd, 2019
•What was the driving force behind bringing these two parts of the business under one leader?
•What were some of the first initiatives that you oversaw as SVP of retail and operations?
oHow did having a birds-eye view of both impact the way these initiatives were carried out?
•Were there any growing pains in the process of bringing both of these things under one leadership team?
•What have been some of the benefits of this transition?
oWhat efficiencies has it created?
•How has this change effective the overall holistic customer experience?
Our keynote will take five minutes of Q&A from the audience!