June 23 - 24, 2025
The Westin Copley Place, Boston, MA
Intelligent Demographics – AI for retail branches
Intelligent Demographics helps retail banks optimize the
performance of their front-line employees. Intelligent Demographics has
developed a proprietary artificial intelligence system, Manni. Manni is
an in-branch analytics platform that measures your employees’ interactions with
customers. It provides insights that allow for incentivizing and training
your team to provide excellent service.
With the cost of acquiring (and retaining) a new customer
increasing every year, the importance of maximizing every market advantage
becomes greater. Manni improves the likelihood of building loyalty and
retaining the customer. In today’s world, online and mobile banking handles
more transactions. When customers go to a branch, they expect and deserve great
service. With Manni, branch, market, and regional managers can measure
interactions and strive for a culture of excellence, while increasing
ever-important cross-selling.
As the most innovative up and coming company in the Consumer
Experience space, Intelligent Demographics is ideally positioned to help retail
banks increase custom satisfaction and cross-sell more services.