June 23 - 24, 2025
The Westin Copley Place, Boston, MA
CRMNEXT, Inc. is the leading global CRM provider in financial services, eliminating the artificial barriers between digital and assisted channels to enable seamless omni-channel customer interactions from a single, unified platform. A Gartner Magic Quadrant company, CRMNEXT continues where traditional CRMs leave off by automating customer journeys and transforming engagement across all channels.
CRMNEXT currently empowers more than a million financial services organizations and supports a billion customers on its platform across the globe, reducing the average length of customer transactions by 90 percent, increasing employee productivity by 60 percent, and contributing as much as a 40 percent increase to bottom line revenue. CRMNEXT supports the largest installations of CRM in the world and effectively recalibrates banks’ potential to grow engagement, drive profitability and deliver innovation.