June 23 - 24, 2025
The Westin Copley Place, Boston, MA
Bold360 is the ultimate customer
engagement solution delivering the richest possible customer profiles and
fastest time-to-value. Bold360 provides the digital channels and tools needed
to engage and support consumers as they seamlessly move across self-service and
agent-assisted channels including chat, email, messaging and social, while
presenting agents with the full context of those interactions in one intuitive
interface. Leveraging the power of AI, Bold360 helps personalize and enhance
every engagement, no matter where it takes place – liberating agents to do what
they're best at, being human. It helps you deliver fundamentally better
customer experiences, more easily – no matter the problem, channel or device.
Bold360 delivers groundbreaking intelligence with out of the box simplicity,
improving contact center efficiencies and delivering richer and more
personalized customer experiences that build loyalty, advocacy and grow share
of wallet. For more information, visit www.bold360.com.