EVP, Director of Retail Banking First Federal Bank
Stephanie McClendon started her banking career with First Federal in March 1999. In the start of her career she developed many talents by taking on roles such as teller, customer service representative, branch manager, consumer lender, and mortgage originator. In August 2006 she assumed the role of Regional Manager overseeing 11 branches in 6 counties. In 2016, Stephanie then expanded her role to Director of Retail Banking responsible for Retail Sales covering 22 branches in 13 counties. As Director of Retail, she oversees the retail banking department, which has over $1 billion in deposits and $42 million in consumer loans. While directing this effort, Stephanie also maintains a customer deposit portfolio as well as maintaining relationships with the Public Funds portfolio. In addition, she directly manages the Regional Managers and Relationship Business Development Officers. For the past 2 years, she has served on the First Federal Executive Council. During her time as Director of Retail, she has implemented measures to expand and improve a consistent standardized sales approach. Her area of expertise is enhancing retail customer deposit relationships with a focus on company culture and leadership.
Stephanie’s commitment to building relationships and a stronger community is evident by her service to First Federal and the counties she serves by currently volunteering her time on local boards such as Live Oak Community Charity Foundation and Meridian Health Board. She has previously been a board member and past President for United Way of Suwannee Valley, past President and Secretary of ARC North Florida, past President and Board Member of Altrusa International, founding member and Treasurer of Suwannee Academic Boosters, and Riveroak College Advisory Committee member for the business academy.
Check out the incredible speaker line-up to see who will be joining Stephanie.
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