Malori Schlosser is the Vice President of Operations at WECU, where she leads operational strategy and ensures consistent, member-centered experiences across digital, retail, and support channels. During her seven years at WECU, Malori has played a key role in transforming operations, strengthening internal workflows, and elevating service delivery across the organization. Her previous roles include Product Manager for Digital Services and Director of Retail Operations, giving her a unique blend of digital, operational, and frontline expertise. Malori’s background allows her to bridge strategic planning with hands-on execution, helping teams deliver smooth and more reliable member experiences.