Throughout my career in the credit union industry, I have been driven by a genuine passion for serving members, supporting employees, and strengthening cooperative organizations. I believe strongly in servant leadership and leading with authenticity—values that guide how I approach decision-making, collaboration, and long-term strategy. I have had the opportunity to work in both large and small financial institutions, which has given me a well-rounded perspective on growth, operational discipline, and the importance of scale-balanced solutions. Those experiences have shaped my ability to lead teams through change while staying grounded in what matters most: people. Since 2016, I have served as Chief Member Experience Officer at Alltru Credit Union. In this role, I oversee retail and eService, online banking, card services, marketing, and the call center—areas that sit at the heart of the member relationship. I have been fortunate to contribute to a period of significant growth at Alltru, helping improve loan and checking penetration while increasing products per member. What I am most proud of, however, is building engaged teams that adapt well to change and remain focused on delivering consistent, high-quality experiences. As a mother of two daughters, I lead with empathy, accountability, and a strong sense of responsibility to both people and performance. I consistently advocate for my teams while maintaining a results-oriented mindset, believing those two priorities must coexist for an organization to thrive.