June 23 - 24, 2025
The Westin Copley Place, Boston, MA
With over a decade of experience with ARCA prior to its acquisition by Sesami, Briana Aguilar has dedicated more 14 years to the hardware and software solutions in the retail banking sector including front-line roles in bank branches. As Sesami’s Senior Solutions Consultant, she facilitates pre and post sales activities for the Sesami Financial sales team, focusing on the discovery and analysis of how institutions can automate manual cash processes to streamline cash operations. She works with clients to identify the hardware and software requirements for each branch environment and constructs comprehensive ROI projections to support the strategic deployment of resources. In her SC role, Briana's contributions extend to Sesami’s Technical Services team throughout implementation, offering in-depth analysis, training, and support for ongoing integration and optimization initiatives. Her fervor for operational excellence is matched by her strategic acumen in enhancing customer engagement and experience and underscores her unwavering commitment to service excellence and innovation.
As digital banking reshapes customer preferences, branches have a unique opportunity to redefine their role as essential touchpoints in fostering trust and loyalty. This keynote explores the unique value that human-centered service provides in a technology-driven world. Gain actionable strategies to transform your branches into vital components of an omnichannel banking experience. Drawing on cutting-edge examples and future trends, this session demonstrates how branches can go beyond transactions to deliver personalized, high-impact engagements. Get inspired to:
Check out the incredible speaker line-up to see who will be joining Briana.
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