Future Branches Boston 2021 | Retail Banking Conference

2021
The Westin Copley Place, Boston MA

The Conference for Banking &
Credit Union Branch Innovators

2020 Agenda

Virtual Event

September 29, 2020
Online

Event Topic:
Branch Transformation 2.0

Explore The Virtual Event

Thank You Future Branches Community

You’ve had to completely reconsider the layouts of your locations, close some branches and even reduce or completely retrain your workforce, all in the past month. And you’ve risen to the occasion to make sure that your customers and members still have safe and convenient ways to bank. Not to mention, you’ve gone above and beyond to assuage the fear many consumers feel right now regarding their financial situations, helping both personal & commercial customers make sure they can keep their workers employed, pay their bills, and put food on the table.

We can’t wait until we’re back in a room, hearing your stories of drive, purpose, pride, and innovation. Please continue to look after yourselves, keep washing your hands and phoning your loved ones. We look forward to gathering with you again in 2021.

With huge thanks, and best wishes,

- The Future Branches Team

The Branch. Reimagined.

Future Branches is two days of action-packed stories, conversations and connections with the top minds in retail banking. We will explore how leading financial institutions are revamping retail banking technology, retooling front line associates, and creating the branch and retail banking experience of the future.

You’ll get actionable strategies to provide personalized high touch experiences for today’s customers. This is THE meeting place to benchmark against the best of the best in financial services.

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Transform Your Industry In Just 2 days

Future Branches is the ONLY event gathering an audience of senior retail banking executives looking for the next breakthrough technology to take them into 2020 and beyond. Our attendees represent all aspects of financial services in America, from large banking institutions to community credit unions.

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2020 Featured Speakers by Network Size

Whether you oversee one branch or 5,000, you will find a speaker from a similar sized institution talking about the future of their network and sharing what has worked for them and even, what hasn’t!

150+ Branches

Pete Mattingly

Head of Consumer Banking Portfolio Strategy & Execution
Chase Bank

Michael Petrilli

VP, HR Programs
TD Bank

Simon Griffiths

Head of Distribution & Deposits
Citizens Bank

Matt Reddin

Chief Banking Officer
Simmons Bank

20-150 Branches

Renee Newman

Chief Strategy Officer
First Interstate Bank

Patrick Myron

Senior Vice President of Retail Network Strategy and Sales Analytics
Rockland Trust Bank

Adelsa Figueroa

Assistant Vice President
Apple Bank

Aleda Amistadi

Senior Vice President, Retail and Operations
PeoplesBank

Less than 20 branches

Ronald Belle

Chief Experience Officer
AmeriCU

Jessica Kendall Hornof

EVP / Chief Retail Banking Officer
First Citrus Bank

Andrea Pruna

Chief Retail Officer
NECU

Billie Cardenas

COO, CXE Chief Experience Evangelist
Sun Community Federal Credit Union

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"Great conference overall with a broad variety of speakers who really conveyed the challenges and opportunities that a bank can take advantage of."

James Anthos, Director of Distribution & Analytics

"The content has been carefully curated to address my daily challenges. The sessions were spot on, heard from innovative banking professionals and I have acquired several strategies and ideas that I can’t wait to use with my team!"

Angela Rose, ATM Channel Manager

"I am so excited to find a community of banking and credit union leaders to interact and learn from! The interactivity was terrific and it was so nice to talk through obstacles we’re all facing with peers in this collaborative environment."

Peter Ambrose, VP Technology

"I hate going to events where I’m lost in the crowd and pitched to all day. Future Branches is the opposite – I’ve been surrounded by my peers all day. With tons of interactive and networking opportunities, I actually get to meet them!"

Anna Bailey, Vice President

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One of a Kind Audience

Future Branches brings together senior financial services professionals responsible for retail banking technology, experience, and strategy.

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Inspiration & Innovation. Only at Future Branches

Learn From Those Leading The Way

All the Insights, None of the Fluff! Our agenda is 100% focused on your biggest challenges and opportunities, as it was written with your input. With content that deep dives into topics like branch design, upgraded staffing models, network structure, ATM and ITM strategy, and the physical blending with the digital – you’ll walk away with pages of strategies delivered by leading executives that are in the trenches, doing the work.

Exclusive Peer To Peer Networking

Build connections like never before. Benefit from tons of interactivity with over 15 hours of small discussion groups, creative think-tanks, roundtables, and structured networking activities every day. This is your opportunity to develop relationships, make new contacts and speak “off-the-record” with your peers.

Experience Immersive Learning on Our Exclusive Branch Tours

See innovation in action. This is the only event that provides immersive learning through high touch experiences. Join our exclusive branch tours, one of the most exciting parts of the event, and see first-hand how your peers are merging physical and digital experiences within their properties.

Meet New Innovative Vendors All in One Place

Find the technology you need to keep up. The Future Branches Innovation Hub is THE place to find your next branch transformation partner. See the newest releases from trusted industry leaders and be wow-ed with revolutionary tech from up and coming players.

Bring The Team

Financial Institutions are sending teams to Future Branches to explore next generation retail banking strategy and technology

Join Our Community

You'll join 400+ branch transformation leaders over three days of insight, interaction, and innovation. You will develop relationships, make new contacts and experience an event unlike any other. You'll come as an attendee, and leave as part of a community.