
- 2021
The Conference for Banking &
Credit Union Branch Innovators

Virtual Connect
- January 27, 2021
- Online
The Invite-Only Virtual Event For
Banking & Credit Union Branch Innovators
Thank You Future Branches Community
You’ve had to completely reconsider the layouts of your locations, close some branches and even reduce or completely retrain your workforce, all in the past month. And you’ve risen to the occasion to make sure that your customers and members still have safe and convenient ways to bank. Not to mention, you’ve gone above and beyond to assuage the fear many consumers feel right now regarding their financial situations, helping both personal & commercial customers make sure they can keep their workers employed, pay their bills, and put food on the table.
We can’t wait until we’re back in a room, hearing your stories of drive, purpose, pride, and innovation. Please continue to look after yourselves, keep washing your hands and phoning your loved ones. We look forward to gathering with you again in 2021.
With huge thanks, and best wishes,
- The Future Branches Team
The Branch. Reimagined.
You’ll get actionable strategies to provide personalized high touch experiences for today’s customers. This is THE meeting place to benchmark against the best of the best in financial services.
Transform Your Industry In Just 2 days
Future Branches is the ONLY event gathering an audience of senior retail banking executives looking for the next breakthrough technology to take them into 2020 and beyond. Our attendees represent all aspects of financial services in America, from large banking institutions to community credit unions.

2020 Featured Speakers by Network Size
Whether you oversee one branch or 5,000, you will find a speaker from a similar sized institution talking about the future of their network and sharing what has worked for them and even, what hasn’t!
150+ Branches

Pete Mattingly
Head of Consumer Banking Portfolio Strategy & Execution
Chase Bank

Michael Petrilli
VP, HR Programs
TD Bank

Simon Griffiths
Head of Distribution & Deposits
Citizens Bank

Matt Reddin
Chief Banking Officer
Simmons Bank
20-150 Branches

Renee Newman
Chief Strategy Officer
First Interstate Bank

Patrick Myron
Senior Vice President of Retail Network Strategy and Sales Analytics
Rockland Trust Bank

Adelsa Figueroa
Assistant Vice President
Apple Bank

Aleda Amistadi
Senior Vice President, Retail and Operations
PeoplesBank
Less than 20 branches

Ronald Belle
Chief Experience Officer
AmeriCU

Jessica Kendall Hornof
EVP / Chief Retail Banking Officer
First Citrus Bank

Andrea Pruna
Chief Retail Officer
NECU

Billie Cardenas
COO, CXE Chief Experience Evangelist
Sun Community Federal Credit Union
"Great conference overall with a broad variety of speakers who really conveyed the challenges and opportunities that a bank can take advantage of."
James Anthos, Director of Distribution & Analytics
One of a Kind Audience
Future Branches brings together senior financial services professionals responsible for retail banking technology, experience, and strategy.

Inspiration & Innovation. Only at Future Branches

Learn From Those Leading The Way
All the Insights, None of the Fluff! Our agenda is 100% focused on your biggest challenges and opportunities, as it was written with your input. With content that deep dives into topics like branch design, upgraded staffing models, network structure, ATM and ITM strategy, and the physical blending with the digital – you’ll walk away with pages of strategies delivered by leading executives that are in the trenches, doing the work.

Exclusive Peer To Peer Networking
Build connections like never before. Benefit from tons of interactivity with over 15 hours of small discussion groups, creative think-tanks, roundtables, and structured networking activities every day. This is your opportunity to develop relationships, make new contacts and speak “off-the-record” with your peers.

Experience Immersive Learning on Our Exclusive Branch Tours
See innovation in action. This is the only event that provides immersive learning through high touch experiences. Join our exclusive branch tours, one of the most exciting parts of the event, and see first-hand how your peers are merging physical and digital experiences within their properties.

Meet New Innovative Vendors All in One Place
Find the technology you need to keep up. The Future Branches Innovation Hub is THE place to find your next branch transformation partner. See the newest releases from trusted industry leaders and be wow-ed with revolutionary tech from up and coming players.
Join Our Community
You'll join 400+ branch transformation leaders over three days of insight, interaction, and innovation. You will develop relationships, make new contacts and experience an event unlike any other. You'll come as an attendee, and leave as part of a community.







